FAQ

How can I place an order?

Orders can be placed via email, online contact form or over the telephone.

Is there a delivery charge?

Orders over £50 are delivered free of charge in the local area, however a charge may apply for deliveries to more distant locations. You will be advised at time of order.

Do you supply to the public?

Yes, we mainly supply Business to Business, but the general public can also purchase from us.

Can I collect?

Yes. Ex works collections are available by arrangement.

How can I pay for my order?

Payments can be made by bank transfer and by card over the telephone.

Can I open an account?

A standard nett monthly credit account can be opened for customers spending more than £1200 per year, subject to credit rating.

Are your products environmentally friendly?

The majority of our products are recyclable, however products supplied from a sustainable source are highlighted as such in the online catalogue.

Can I purchase custom made packaging?

Yes, bespoke made/printed packaging is available subject to minimum quantities and production capabilities. Please contact us to find out more.